Experience Membership Package

Membership Details & Benefits:
  • RM288 (Annually)
  • 20% discount unlimited stay
  • Free customise selected 1 bottle
  • 30ml premium perfume


1.  Key Collection:

  • ​​​​​​​Involves obtaining keys from the previous guests or a designated key drop-off location.
  • Ensures a smooth transition between guests and maintains security.

2.  Defect Checking:

  • ​​​​​​​​​​​​​​Inspecting the property for any damages or defects left by the previous guests.
  • Identifying issues that need to be addressed before the next guests arrive.

3.  Defect Submission:

  • ​​​​​​​​​​​​​​Reporting any identified defects to the maintenance or cleaning team for resolution.
  • Ensuring that the property is in top condition for the upcoming guests.

4.  ID Reno (Renovation):

  • ​​​​​​​​​​​​​​Refers to any renovation or improvement work that may be needed based on the property's condition.
  • Enhancing the overall appeal and functionality of the space.

5.  Online Marketing/OTA Setups:

  • ​​​​​​​​​​​​​​Creating and optimizing online listings on various platforms (OTA - Online Travel Agencies).
  • Maximizing visibility and attracting potential guests through effective marketing strategies.

6.  Unit Setup (Deco Items/Linens/Wifi/TV Box/Insurance/etc):

  • ​​​​​​​​​​​​​​Setting up the property with necessary amenities like linens, WiFi, TV box, and decorative items.
  • Ensuring that the space is welcoming and equipped with essential services.
  • Arranging for property insurance to mitigate risks.

7.  Guests Management (Check In/Check Out):

  • ​​​​​​​​​​​​​​Handling the check-in process for arriving guests, providing keys, and necessary information.
  • Managing the check-out process, ensuring a smooth departure for guests.

8.  Utilities & Expense Management:

  • ​​​​​​​​​​​​​​Overseeing utility services such as electricity, water, and internet.
  • Managing and tracking expenses related to property maintenance and guest services.

9.  Owners Payout:

  • ​​​​​​​​​​​​​​Calculating and disbursing payouts to property owners based on bookings and revenue.
  • Ensuring owners are fairly compensated for hosting guests.

10.  Cleaning & Maintenance:

  • ​​​​​​​​​​​​​​Regular cleaning to maintain the property's cleanliness and hygiene standards.
  • Performing routine maintenance tasks to address wear and tear and prevent major issues.

Make Appointment

We would be more than happy to solve your problem and question, please arrange your appointment with us.